Both on-site and off-site backups are encrypted with a strong password and AES256 encryption method. In addition to encryption, your backup account is only accessible from nominated locations.
Data contained on that USB disk is fully encrypted and can not be accessed without correct credentials, known only to the customer.
Contracts are optional, depending on type of the solution provided and customer preference.
Absolutely, we can provide references on request.
Our backup retention policy is following:
- Hourly 7 days (ability to restore per hour for 7 days)
- Daily 30 days (ability to restore a specified days within the last 30 days)
- Weekly 90 days (ability to restore to a specified week within the last 90 days)
- Monthly 12 months (ability to restore to a specified month within the last 12 months)
To satisfy financial requirements, on request we provide a maximum of 10 years worth of monthly sets.
We don’t sell a product, we tailor each order to fit the customer’s requirements, both operational and financial.
Backup data is stored on 2 locations:
- At your business or private premises
- Off-site in our datacenter
Yes, on-site backups are secure as they are encrypted exactly the same way as off-site copies are.
Since we store only changes since the last backup (increments), our solution works well on ADSL2+ service. Some business and corporate customers may decide to upgrade their connection depending on the amount of data they generate.
Depending on type of the disaster, if your on-site backup data disk is intact, restore can be performed immediately, otherwise data centre replica can be delivered within hours, depending on it’s size and distance.
Our system sends automated daily backup reports. In addition, we perform regular automated recovery tests to confirm data consistency and recoverability.
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