Data security is our highest priority. All backup data is encrypted with a strong random password and AES256 encryption method. In addition, there is no ability to access the backup data directly, it can only be done through our backup software.
No, our cloud backup services are provided on month to month basis.
References are available on request.
Default retention policy is 30 days.. This means we keep 30 days worth of versions of each file, document or database. Files deleted locally are never deleted from the backup storage. Retention policy can be modified to suite amount of purchased cloud storage.
Cloud Backups are stored in Amazon Web Services datacentres in Australia only region.
Cloud backups will work on almost all NBN plans and there is no need to change the connection type. In addition, we can implement speed throttling during business hours to reduce impact on internet speed.
Data recovery can be started very quickly. Speed of recovery depends on your internet connection speed and amount of data to restore. In addition to cloud backups, many large customers have on premise backup storage devices to allow faster recovery. For more information please contact us.
Our systems perform automated monthly consistency checks of backup data. We also provide recovery tests on demand.