“Simple can be harder than complex: You have to work hard to get your thinking clean to make it simple. But it’s worth it in the end because once you get there, you can move mountains.”
― Steve Jobs
We have worked hard to make backups simple and we continuously strive to improve our processes. Below is an example of a generic on-boarding process, however depending on your size and requirements, this process may change.
Sydney Backups team will perform all the necessary planning and implementation to reach the end goal, data protection and business resilience.
This is the most important part of the process, where we establish your current systems state and apply a backup solution that fits your business needs. This process can be done over the phone, remotely or we can send one of our solution architects to your premises to perform the audit.
In this step our cloud backup solution implementation is done. Software products are being installed, licensed and configured to fit the requirements. Depending on the business size, recovery requirements and other preferences, there are multiple ways this solution can be further customised.
Once installation is complete, backups can start.
Now it’s time to create a secure connection to Sydney Backups Cloud. All network security features are tweaked at this stage to enable encrypted communications between your business location and our cloud infrastructure. Depending on your internet connection speed and amount of data initial backup has generated, we may have to organise a seed storage copy of the first backup in order to transfer it quickly so that ongoing incremental backups can continue to flow. Seed copy process is fully managed by Sydney Backups.
Once everything is setup and backing up to the cloud, we provision the reporting and monitoring. This is an important step which allows us to monitor your backups 24/7, but also to enable the system to send you daily backup reports.